MONKEYTREE GUESTHOUSE

 

 

                            

    

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Terms @ Conditions

TERMS & CONDITIONS          
                   
1. Payment:  Strictly in advance on arrival.  Prior bookings need 50% of total bill to secure the booking.
2. Quotations:  Quotations are based on the number of people and times given.  The price can change should the given number or times change.  NOTE:  Price is always quoted per person per day unless otherwise stated.
3. Cancellation Policy:  Less than 7 days prior - forfeit full deposit.  8 to 14 days prior - forfeit half deposit.  15 + forfeit quarter deposit.
4. Right of admission reserved:  Any resident behaving in an unacceptable manner, namely: drunkenness, abusive language, destructiveness of any kind, or interference with the peaceful stay of other guests Will be Evicted Immediately Without Refund!  Quietness is expected after 10pm.
5. Any resident bringing EXTRA PEOPLE in to use the cottage or room will be charged.
6. Damages of any kind will be for the account of the guest or the organisation they represent.
7. We will not be liable for any losses due to negligence, e.g. not locking up when rooms are unattended.
8. Rooms must be vacated by 10.30 a.m. on day of departure.  Are happy to store luggage if a prior arrangement has been made.
9. Breakfast (if applicable) will be served between 7 - 8.30 a.m. unless otherwise arranged.
10. If your child is still wetting the bed, please request a waterproof cover otherwise we will charge you for laundering and damages.
11. No smoking inside the rooms.
12. Animals permitted on arrangement.
  Should you require any further information on any of the above points, please feel free to contact me.  The above might seem cumbersome, but we have found that when things are clearly understood it makes for a happier and more satisfying stay for all.
                 
Sincerely,
S. Luhring
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